Where to start
Two questions. Then an honest answer, including when it is “don’t”.
Who you are changes what is worth telling you first: an owner, an ops director and a finance director are looking at three different problems in the same firm. What is actually going wrong decides where we would start you.
01
Who are you in this?
It changes what is worth telling you first.02
What is actually happening?
Pick the one that sounds most like your week.Two things worth knowing before you pick anything.
If you have fewer than about ten fee-earners, the build packages probably won't pay back for you. We'll say so on the call and point you at what to buy off the shelf instead. That's a genuine answer, not a negotiating position.
Every engagement ends with an obvious, priced, non-obligatory next step, and at least one thing we told you not to buy.